Leadership in turbulent times free download pdf






















To successfully navigate through times of uncertainty and lead your team to success, you need to be adaptable, proactive, and, perhaps most importantly, resilient. Building resilience is vital to becoming a leader who can successfully navigate through challenges and guide others with courage and conviction. In a recent study by Zenger Folkman , it was found that leaders with high levels of resilience are viewed as being more effective by their managers, peers, and direct reports.

No business is immune to unpredictable threats or crisis situations. Most recently, the coronavirus COVID pandemic has brought about unprecedented changes to the way the world operates, impacting nearly every business in some capacity.

In an effort to reduce the spread of infection, social distancing measures have gone into effect, forcing many companies to rethink how their employees work.

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All notes made during the observation were transcribed verbatim. After reading through the transcripts of notes, the transcripts were coded in terms of the four leadership styles: transactional, transformational, heroic, and post-heroic leadership. The first author of the study completed the coding first, and afterward an additional person was asked to review the codes.

Such analyses of written text were used in a few leadership studiesfor example, in Shamir, Arthur, and House , Den Hartog and Verburg , Alvesson and Sveningsson b. The leadership styles categorization is presented in Table 1. Results Various leadership styles emerged in teams during the gaming session.

The following section describes each teams leadership style. Team 1 Team 1s leadership styles could be described as a transformational leadership style and also as a traditional, heroic leadership style. The leader of this team tried to inspire his team members and was concerned about his team members opinions. He did not give specific orders to his team members but instead he asked for their preferred operations in the game.

The leader possessed superior knowledge, and all wisdom was concentrated in him. He knew what actions to take during the game, although he had not played that game before.

The dialog below is an example of participant B, the leaders perceived omnipotence: Participant A: Do we need to train workers? Participant B: Yes, but it is too expensive. He is upgrading houses. Participant A: How about if we build this one? Participant B: Maybe not Participant B knew what to do in this situation, and he determined his teammates opinions to be less valuable at this point. He possessed the skills of assertiveness, advocacy, and domination, which are significant elements of the heroic leadership style.

Even though participant As opinions were turned down by the teams leader, he agreed with the leader without insisting on his opinions and without trying to persuade the others that he was right. This could suggest that participant B was respected for his knowledge and decision-making style. The following dialog could suggest that as well: Participant A: We should get more workers.

Participant B: But we need lots of cash. Do you think workers are a good investment? Participant C: Ya! Participant A nods. Participant A to Participant B: Thank you. You keep earning money. Table 1 Leadership Styles Categorization 1. Transactional leadership style cost-benefit exchange between leaders and their followers contingent rewards active management by exception 2. Heroic leadership style omnipotence rightness face-saving codependency A. Autocratic leadership high degree of control leader determines all policies, activity steps and work tasks gives orders no active group participation, leader mostly makes decisions alone 1.

Transformational leadership style inspiring and stimulating followers idealized influence inspirational motivation intellectual stimulation individual consideration 2. Post-heroic leadership style empowerment of members risk taking participation development of members A.

Shared leadership mutual influence - dispersed leadership role members participate in the decisionmaking process members fulfill tasks traditionally reserved for a hierarchical leader members offer guidance to others to achieve group goals B. Democratic leadership leader encourages group decisions participation and discussion leader builds consensus through participation leader shares leadership to some degree with members leader builds organizational flexibility.

Coercive leadership leader demands immediate compliance to his orders leader dictates each step taken drive to achieve, initiative, self-control. In the dialog, one team member expressed appreciation for the leaders decisions. Team members were content that their leader made effective decisions.

This teams leadership style could be described as democratic also. During the competition, participant B, who controlled the mouse, read aloud game instructions and tried to generalize the guidelines for the team.

There were several times when two other team members brought up questions, and he answered them quickly. Although he controlled the mouse during the whole process, he often asked his team members opinions before implementing ideas.

He possessed the role of leader during the whole gaming session, and he was accepted by his team members as an official leader of the team. The leader was transformational in his behavior, and he valued his team members opinions. Below is an example: Participant B: Do you want a workshop? Then, he explains, the strategy of this level is to build a house and get cash, and you need to build a library Participant C: We need more training. Participant B: Oh, mail!

Thats good. He opens the mail; team members look at the screen. Participant B: How do you feel about an upgrade? From this team observation, it could be noted that participant B asked for his teammates opinions because he wanted to encourage his teammates to share their ideas and actively involve them in the gaming session. Thus, the leadership style present in this team could be interpreted as shared leadership.

The leader shared leadership to some degree with team members; he asked them what they think should be done next and waited for their agreement to proceed further.

Team members participated in making some of the decisions, such as what to do next, but they depended on their leader to make the final decision. In this team, participant B was often asking team members for opinions although not all of their ideas were adopted and implemented that helped him to lead the team to win the game. In conclusion, effective leaders favor participation but also know when they need to be directive or make decisions on their own.

Overall, there was no conflict in this team during the gaming session. Everyone seemed to be content with the decisions participant B made, and the atmosphere of the team was harmonious. The leadership techniques used by the leader brought success to the team, and this team won the game; they had the highest score and passed the highest level in the game at the end of the gaming session.

Team 2 Team 2s leadership style could be described as an autocratic leadership style. The disagreements in this team came from the fact that one participant wanted to dominate and was pushing other team members to realize his ideas. It could be noted from observations of this team that he was behaving like an autocratic leader. He issued orders, and he expected them to be followed without questions. He wanted to determine all activity tasks and steps. A high degree of control is the main characteristic of the autocratic leadership style.

The example of participant Ds autocratic leadership style can be noted in the dialog below: The team ordered materials and had a new task in the game to perform. Participant E: What should we do? Participant D: We buy houses later, buy one Tudor, we can sell it later.

Participant F: Colonial first. He meant Colonial buildings. Participant D: No, definitively dont do it, buy Tudor. Better to build the Tudor. Listen to me! Participant F was against that. Participant D: Sell a Tudor and buy this one of a higher price, listen to me! Participant D was focused on winning the game and concentrated on operations that needed to be done in the game rather than on his team members opinions.

In addition, a coercive leadership style could be noted from his behaviors as he demanded immediate compliance. When participant D was behaving like a demanding leader and gave orders to team members, they did not appreciate it and they were willing to collaborate with each other more but not with participant D.

He wanted to dominate most of the time during the gaming session, but he was not accepted by the other team members as an official leader of this team. On the contrary, a shared leadership style could be noticed in the observation of this team also. There were highlights of mutual influence between the team members. In particular, the female participant was asking two other members opinions and encouraged them to exchange ideas. She had the computer mouse in her hand during the games competition, and she was trying to discuss with others all ideas she was about to implement.

The two other participants were expressing their opinions to her, and she was implementing what she had been told to do. In general, all team members tried their best to win the game, and ideas were coming from every team member. They always tried to help each other by expressing opinions and comments.

The following is a note from the observations showing highlights of shared leadership style and mutual influence in this team. Participant D: Lets hire a worker. Participant F: We dont have enough money. Participant E: We have to repair house first. Then she added: Which one? Participant F: We dont have enough materials. Participant D: How much do we need?

Participant E answered how much they need and she ordered some materials Based on the results of the study, the mix of leadership styles implemented in this team did not lead the team to be successful or to achieve high performance. Team 2s game score and the achieved level in the game was second after Team 1 ; perhaps this was due to one participants autocratic and coercive leadership style, which was not effectively implemented within the team.

In addition, team members were not content with participant Ds dominant influence. Team 3 In Team 3, no clear leadership style could be distinguished during the gaming session, and nobody in this team wanted to have or took on leadership responsibility. It can be noted from this team observation that there was an absence of leadership.

Leadership involves influence, and without influence leadership does not exist. No member of this team had a personality with which to influence others. This teams game score was the lowest, meaning they lost the game competition. The note from the observation below is an example of Team 3s lack of strategy: Team members were given a new task to perform after they passed task 1, and they were reading the instructions for the next task.

How many do we have to build? Were out of materials. So whats next? Do we have additional instructions? Or just make more money? Participant G: We keep making money. Participant H: Our strategy is to make money, right? In this team, no one wanted to be responsible and everyone was making suggestions. Furthermore, nobodys opinion was respected or considered to be important. This team usually made a decision based on a situation rather than a person. This teams way of playing the game lacked a clearly distinguished leadership style; however, highlights of collaboration and shared leadership could be noted in the teams conversations.

Below is a note from the observations showing highlights of shared leadership style, mutual influence, and collaboration in this team: Participants H: We dont have money. Investing in yourself through such avenues as taking an online course can be a way to acquire the knowledge and skills needed to help your team thrive.

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